NW

Natalie W. 4 years ago • From Google

Rating

Bad

Unprofessional care leaves patient frustrated and disappointed

I've repeatedly sought help for my weight issues. When I told Dr. Bracey about my diet of salads, he laughed dismissively, which I found incredibly frustrating. He suggested that the best weight loss strategy was to essentially starve myself and ignore hunger pangs, even recommending I run endless miles like his wife! Despite the reception's claim of believing and respecting patients, my experience was completely contrary to this promise. I'm definitely switching medical practices. The only decent doctor was a female physician, but her text about my "happy pills" (her term for antidepressants) struck me as unprofessional. The dietitian was incredibly unhelpful and dismissive when I requested weight loss medication, rudely claiming that prescribing such treatments would bankrupt the NHS. Last year, my father experienced severe pain and was completely disregarded by Dr. Bracey. He ultimately ended up hospitalized with critical pancreatitis and nearly died from subsequent stomach infections and pancreatic abscesses. I could continue detailing the numerous unprofessional interactions my father and I have experienced, including Dr. Bracey hanging up on my dad when he challenged the lack of a prescription. My trust in medical professionals is rapidly diminishing.

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