Rivermead Gate Medical Centre (Chelmsford)

Excellent medical procedure, and I highly recommend using the NHS app to schedule consultations. I've had a smooth experience with booking and haven't encountered any problems securing an appointment.

If I could assign a zero rating, I'd do it in a heartbeat. Wasting 40 minutes standing in line just to be told there are no available appointments today and to call back tomorrow - and this has..

The general practitioners seem rushed and disinterested, failing to provide attentive care. During my most recent appointment, I was struck by their distinctly unprofessional demeanor and lack of..

Scheduling a consultation at this place is more challenging than securing entry to a sold-out music festival. Completely ridiculous.

Absolutely appalling customer service from both the front desk staff and the general practitioner. The receptionist was incredibly disrespectful, and the doctor was hands-down the most..

The reception staff are incredibly supportive and efficient whenever I encounter a problem, consistently ensuring I receive precise help. Even if I miss the initial morning call window, I can easily..

The medical practitioners and administrative personnel demonstrate exceptional professionalism and politeness throughout my interactions with the practice.

Utterly pointless and a total drain on public funds.

Inconsistent and unhelpful staff, with customer service varying wildly based on who happens to be working the reception. Their approach can be needlessly complicated and frustrating, particularly..

Absolutely terrible experience! I've spent four days attempting to schedule an appointment for my child, and each time I contact them, there are zero time slots open. This situation is completely..

Just this past Friday, I reached out to schedule an appointment and was pleasantly surprised to secure a slot within less than an hour of my call. The female physician I consulted was incredibly..

Front desk personnel displayed an incredibly discourteous demeanor, consistently rushing to terminate phone conversations at the earliest possible moment. Completely unacceptable.

My child received excellent vaccination care at the local doctor's office. We appreciated the consistent text and mail reminders, and the medical personnel were welcoming and helpful throughout our..

I wasted nearly half an hour attempting to schedule an appointment via telephone, and despite the clinic's official closing time being 6 PM, they deliberately ignored my call with ample time..

Impossible to reach customer support. Their phone lines are perpetually jammed and unresponsive.

Absolutely dreadful - steer clear at all costs. Their complete disregard and careless approach led to irreversible physical impairment. They demonstrate such incompetence that they can't even..

Let me address the skeptical reviewer: I'm a genuine, independent patient sharing my honest experience. Over the past year since relocating here in February, I've been thoroughly satisfied with my..

I scheduled a medical consultation, but the clinic unilaterally changed the appointment time without consulting my availability. When I contacted them to explain my scheduling conflict, they..

Called early in the morning and quickly scheduled a same-day consultation. The physician was exceptional - incredibly attentive and compassionate during the examination.

Scheduling an appointment has become a nightmare, with wait times stretching to 30-40 minutes. Even after getting through, you're subjected to a phone screening with no set timeframe, making it..