CT

Charlene T. one year ago • From Google

Rating

Bad

Unprofessional care led to unnecessary hospital visit

I consulted medical professionals on Liverpool Road regarding my 3-month-old infant who was experiencing severe respiratory distress, with frequent choking episodes and a discharge-filled, adhesive eye. The initial healthcare provider dismissed my concerns, claiming everything was normal. However, her condition dramatically deteriorated, compelling me to seek emergency medical treatment. At the hospital, doctors confirmed she was indeed unwell, diagnosing her with bronchitis or a viral infection, along with an eye infection. They prescribed antibiotic eye ointment, and thankfully, she is now improving.

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