Lister House Surgery

I've been let down by the receptionists twice now, who can't seem to schedule me with the right nurse for my needs. Despite multiple confirmations, they still can't book me on a day when my specific..

Noticeable enhancement in scheduling through the recently implemented interactive voice response system - the front desk staff are exceptionally welcoming, and overall, the medical practice has made..

Is anyone actually available to answer? I've been waiting on hold for three hours and still haven't managed to speak with a single representative.

STEER CLEAR OF THESE SO-CALLED MEDICAL PROFESSIONALS. THEY'RE COMPLETELY INCOMPETENT, I'VE BEEN SUFFERING FOR EIGHT WEEKS AND THEY HAVEN'T LIFTED A FINGER TO PROVIDE ANY RELIEF

The recently introduced phone scheduling system is fantastic, enabling patients to secure their spot in the queue, disconnect, and receive a callback precisely when it's their turn. I've..

The medical procedure went exceptionally well, and the staff consistently demonstrated a helpful and supportive approach throughout my experience.

I'm truly sympathetic for the residents of Hatfield, as I've been stuck at number 10 in the line for nearly a quarter of an hour. Where I'm from, such treatment would never be accepted. It's..

The reception team at this medical facility completely fails to embody the core principles of the NHS. Their approach lacks respect, professionalism, empathy, and basic courtesy. Whenever I attempt..

Absolutely dreadful. As a newcomer to this location, the registration process has been nothing short of awful from the start! When I discussed my mental health concerns yesterday, I was essentially..

After relocating to this area and experiencing a recent asthma episode, I urgently required medical attention, though not severe enough to warrant an emergency room visit or urgent care..

Customer support at this location is surprisingly effective. Despite initial skepticism, the in-person experience is impressively smooth and helpful.

I'm not certain if the staff at the front desk has been updated, but the woman who assisted me was incredibly warm and delightful to interact with. She appeared genuinely empathetic and flexible..

Staff at the front desk seem more focused on socializing amongst themselves than assisting patients. They exude an attitude of superiority and self-importance. Their lack of professionalism is..

I want to highlight the outstanding service I received from the reception staff at Lister House Surgery. Jaanvi demonstrated remarkable customer care, tackling my concern with immediacy and..

I am writing to share my deep disappointment with a recent experience at your medical practice involving my wife and our young child. While I recognize the challenges healthcare professionals face,..

Efficient and convenient, top-notch customer support throughout.

I've encountered no medical practice as indifferent to patient welfare as this one. They have repeatedly caused harm and prescribed medications with dangerous side effects that could potentially be..

I've consistently found the physicians at Lister House Surgery to be competent and prompt. My referral to a specialist was handled swiftly, which I truly value. However, the front desk personnel..

Received a voicemail at 6:15 requesting a callback regarding my child, and I've been waiting on hold for 90 minutes stuck at the first spot in line. Absolutely ridiculous.

My initial consultation with this general practitioner last month was deeply disappointing. The medical professional completely disregarded the health issues I specifically came to discuss. There..