Croft Medical Centre

As a patient with a high-risk pregnancy, I'm extremely frustrated. My midwife was absent on the day of my scheduled appointment, and despite multiple attempts to follow up, I've been waiting over a..

Called the medical practice after consulting 111, and despite being advised that an urgent appointment was necessary due to significant blood loss and anemia, they dismissed my concerns. They simply..

Completely enraged by the telephone manner of the medical staff!! The incredibly long wait times are absolutely unacceptable. My partner was forced to contact emergency services because we've..

Complete disaster of a medical practice! Consistently lacking in-person consultations, they exclusively rely on phone appointments that are never actually pursued. Appears professional on the..

I've attempted to contact them by phone 4 separate times today, and each call was a frustrating experience. At 8am, I endured a 30-minute wait before hanging up. By 11am, I tolerated 23 minutes on..

I have mixed feelings about this practice. They've been supportive during critical times, but getting through on the phone is incredibly frustrating, and booking appointments seems impossible. My..

Getting a consultation here is like waiting for a miracle. Once you somehow manage to secure a slot, the visit is so brief and perfunctory that you'll feel completely overlooked and no better off..

I've consistently had a smooth experience with this healthcare facility, finding their online prescription service convenient and their personnel consistently supportive and friendly.

I'm utterly disappointed with the medical care surrounding this surgical procedure. The physician dismissed my concerns and hung up on me. Consistently, their communication is impossible, with phone..

I got a letter requesting an appointment, but attempting to schedule it turned into a frustrating ordeal. After making six expensive phone calls, I was repeatedly met with a message stating that the..

Overall it's still a 2. However, this time I encountered a delightful, composed, and competent staff member with a hint of a South African dialect. I found myself genuinely relieved after some..

Absolute worst experience. Completely unprepared for meditation session. No scheduling coordination whatsoever.

I would absolutely award zero stars if the option existed. For nearly four years, I've been on the same medication, classified as a vulnerable patient, but this practice seems to disregard that..

I recently navigated the healthcare system for my Uncle, who has been unwell, through Croft Medical Centre in Birmingham. Initially, after scanning Google reviews, I braced myself for potential..

Absolutely zero empathy for expectant mothers. Forced to endure over three-quarters of an hour standing in line for medical consultations. They should provide seating for pregnant patients if wait..

Conversations with Nick are consistently delightful, and he always manages to lift my spirits 👍 He's genuinely kind and approachable, though his attempts at humor are pretty cringe-worthy hee hee..

I truly believe this is an exceptional general practice in the West Midlands! The medical staff and front desk team are among the most competent and courteous professionals I've ever encountered!..

Until recently, the medical care was satisfactory, save for two encounters with a specific physician. Dr. Bhatti demonstrates a severe lack of professional competence and empathy. He appears..

They are absolutely terrible, never go here. The people, staff, and doctors are horrible.

Absolutely appalling medical care! These healthcare professionals made my elderly 71-year-old uncle wait an unacceptable 5 days to receive his medication. Normally, the maximum wait time should be..