JK

Jackie K. one year ago • From Google

Rating

Bad

Unprofessional doctor ruins patient's healthcare experience

I've been a patient at this medical center for nearly four years, and my first confrontation was with Dr. Nnaji Ugochi. I questioned her unprofessional communication style when I was merely seeking the most effective solution for my son and myself, especially after their website's automated response was useless in addressing my severe chest pain and persistent cough. "Disappointing" doesn't even begin to capture the experience. I was essentially silenced and dismissed during the interaction. Healthcare providers need to significantly improve their approach to patient care.

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