TS

Trish S. one year ago • From Google

Rating

Bad

Unprofessional doctor ruins patient's healthcare experience

I recently had a phone consultation with a doctor I've known for years, and today she was shockingly discourteous and disinterested. When I requested clarification about some medical results, her tone was dripping with irritation. While I understand healthcare professionals can get weary of patient interactions, if she finds empathetic communication so challenging, perhaps she should consider a different career path! The reception staff remain wonderfully supportive and kind, and most of the physicians at this clinic are excellent. Unfortunately, one negative experience can overshadow everything else 😟

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