JR

Julian R. 3 years ago • From Google

Rating

Bad

Unprofessional ear syringing left dad wet and uncomfortable

I accompanied my elderly father, aged 89, to a medical procedure for ear syringing on June 29th, 2022. The entire process took under five minutes, but when he emerged, his shirt was completely drenched from shoulder to front. He mentioned that the water was supposed to be warmed, yet it was uncomfortably cold. No towel was provided, and no staff member offered to help dry him or his clothing. The healthcare team clearly requires additional training in both technical skills and patient compassion. Thoroughly disappointed with the experience.

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