CM

Carl M. one year ago • From Google

Rating

Bad

Unprofessional GP Practice Dismisses Eye Problem Patient

I attempted to schedule an appointment with my general practitioner, calling at 8 AM. I was informed by an incredibly unprofessional receptionist that due to my eye issue, I should reach out to an optician instead. She mentioned that she could provide a few contact numbers if required. After speaking with the optician, who advised me there were no available appointments, I called back only to be told by another staff member that I needed to consult a pharmacist first—yet another attempt to divert my concerns. Despite having previously seen the pharmacist for this very matter, the person on the other end abruptly hung up on me. This experience highlighted a deeply flawed practice and a shocking lack of professionalism from individuals who seem overly eager to make decisions about your health without proper evaluation. It's crucial for others to be aware; this medical office warrants serious reporting for its inadequate service and approach towards patient care.

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