LM

Lisa M. 2 years ago • From Google

Rating

Bad

Unprofessional medical practice with zero patient care

I am escalating this to the Care Quality Commission and General Medical Council due to the staff's unprofessional conduct. The receptionists are shockingly discourteous and carelessly expose patients' confidential medical details to everyone in the waiting area. I was suffering from severe pain and symptoms following a missed mentrual cycle. I specifically requested an ultrasound and hormone-related blood tests, but they only ordered a basic full blood count. No pregnancy tests, no fundamental physical assessments like blood pressure or abdominal checks were performed. Absolutely nothing - as a result, I've been forced to seek private medical care because of their complete incompetence!! I previously admired the Dugga! family, but this practice has dramatically deteriorated since their retirement!!! I am absolutely enraged! I will now transfer my medical registration to another practice and am grateful I have the financial resources to pursue private healthcare.

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