Healy Medical Centre
Lisa M. 2 years ago • From Google
Bad
Unprofessional medical practice with zero patient care
I am escalating this to the Care Quality Commission and General Medical Council due to the staff's unprofessional conduct. The receptionists are shockingly discourteous and carelessly expose patients' confidential medical details to everyone in the waiting area. I was suffering from severe pain and symptoms following a missed mentrual cycle. I specifically requested an ultrasound and hormone-related blood tests, but they only ordered a basic full blood count. No pregnancy tests, no fundamental physical assessments like blood pressure or abdominal checks were performed. Absolutely nothing - as a result, I've been forced to seek private medical care because of their complete incompetence!! I previously admired the Dugga! family, but this practice has dramatically deteriorated since their retirement!!! I am absolutely enraged! I will now transfer my medical registration to another practice and am grateful I have the financial resources to pursue private healthcare.
Securing an in-person consultation at this medical practice is extremely challenging due to their high patient volume. The reception team lacks basic courtesy and interpersonal skills, coming across..
Healy Medical Centre
Craig J.
Everything was excellent, with prompt assistance. The sole minor issue was the main entry door, which squeaked quite loudly and would benefit from a bit of lubrication on its hinges.
Healy Medical Centre
Ty L.
Abysmal service. Still garbage! Switched medical providers, yet the physicians and personnel are an absolute mockery. It's astonishing they're even allowed to operate. Undoubtedly the most..
Healy Medical Centre
Nat a.
Steer clear of this disastrous facility run by completely unprofessional staff. The entire team demonstrates aloofness towards patients and their health concerns. The receptionist lacks basic..
Healy Medical Centre
Gail0510 H.
Hi Dr Gail Anne Dana Veronica Maley Haley, I am expecting a child and it's a girl
Healy Medical Centre
Abigail C.
I signed up with this service recently and am already planning to switch providers. I'll spare you the lengthy explanation, but if you're considering where to register, I strongly advise against..
Healy Medical Centre
Selfmade T.
In the past, this medical practice was a compassionate, family-operated clinic under the Duggal's leadership. However, the quality has drastically deteriorated in recent times. The current..
Healy Medical Centre
Daisy B.
I've been with this surgery for three decades... Dr. C Duggal was fantastic, and Carol the receptionist was wonderful. BUT, since their retirement, the practice has become ABSOLUTELY TERRIBLE. Indi..
Healy Medical Centre
Dee A.
As a caregiver for my uncle with down syndrome, I appreciate that when I contact the practice (if I can get through), they instantly recognize me, demonstrating a sense of respect, and genuinely..
Healy Medical Centre
G A.
Waited an eternity to be helped. Staff seemed disinterested and took forever to acknowledge me. Not impressed with how long everything took.
Healy Medical Centre
dimezchicka d.
Absolutely appalling service! Steer clear of this place at all costs and seek out a facility that genuinely values patients! During a critical situation, they promised to contact us about scheduling..
Healy Medical Centre
Katharina U.
I requested a phone consultation and received a callback promptly, within half an hour. During our conversation, the physician thoroughly examined my symptoms and demonstrated impressive medical..
Healy Medical Centre
Aartee A.
Front desk personnel lack professionalism and empathy, yet the medical team's expertise is exceptional.
Healy Medical Centre
Joe B.
Been a patient here for a few years. The reception staff is wonderful and supportive. The physicians are top-notch. Scheduling appointments is consistently convenient, with slots typically open..
Healy Medical Centre
jade t.
I arrived just 5 minutes past my scheduled time, and the front desk staff informed me that the nurse had already left for her break. It's absurd that they would take a lunch break mere moments after..
Healy Medical Centre
Safurah M.
A meticulously arranged medical practice with a welcoming and competent team. The physicians demonstrate genuine attentiveness, carefully listening to patients and offering precise guidance without..
Healy Medical Centre
ej b.
It's completely ridiculous that this medical practice continues to operate. The quality of service is subpar, at most. On two separate occasions, I've endured waiting periods exceeding 50 minutes..
Healy Medical Centre
Sharon F.
I've been a patient at this medical practice for decades, witnessing my own life journey from youth to motherhood and now grandmother, and I genuinely believe it's the absolute best clinic. Sadly,..
Healy Medical Centre
Laptop S.
Absolutely dreadful customer treatment. The pandemic has only exacerbated their already terrible approach to service.
Healy Medical Centre
Farii F.
Utterly repulsive front desk employee Almira - I cannot comprehend how these incompetent individuals masquerade as medical professionals over the phone. They should pursue careers they genuinely..
Healy Medical Centre
Renato C.