Abbey Medical Centre
Caroline M. 4 years ago • From Google
Bad
Unprofessional midwife service left me completely frustrated
Just attended my scheduled midwife consultation, and the experience was incredibly frustrating. Upon arrival, the reception team claimed no midwife had appeared that day, merely taking my name and directing me to wait. After sitting for five minutes, I inquired about my appointment status, only to be told they were uncertain and that the midwife typically arrives later in the day. When I requested assistance in contacting someone, they handed me a phone number to resolve the issue myself! The customer service was absolutely abysmal - they seemed completely disinterested and appeared content to let me waste hours waiting with no clear indication of when or if I'd be seen. The zero tolerance staff abuse notice in the waiting room suddenly made perfect sense to me - with this level of negligent service, I can easily understand why patients might become frustrated and angry!
Unprofessional operation with zero commitment, consistently failing to meet basic expectations. Urgent need for staff overhaul and improved personnel who actually care about doing their job..
Abbey Medical Centre
LTJ L.
It breaks my heart reading other patients' comments. My own encounter with this medical practice was far from satisfactory. I've since switched to a different local clinic with incredibly welcoming..
Abbey Medical Centre
Waste O.
I've encountered significant dissatisfaction with this medical practice. My interactions with various physicians have been consistently disappointing, as they appear disinterested and lacking in..
Abbey Medical Centre
Ruth S.
I've been receiving care at Abbey Medical Centre for more than two decades, and both my children are also registered patients there. I'm taken aback by some of the one-star reviews, which likely..
Abbey Medical Centre
NejM X.
Reading the one-star reviews seems exaggerated; I can understand a 3 or 4-star rating for the mentioned reasons, but a 1-star review feels overly harsh. I'm giving a 5-star rating to help balance..
Abbey Medical Centre
MellyG M.
Outstanding. Every member of the team demonstrates professionalism. Appointment wait times are consistently short, and the doctors are incredibly dedicated, attentive, and deliver top-notch medical..
Abbey Medical Centre
Gina D.
I'm throwing in the towel! This clinic is absolutely absurd. Forget about getting an appointment with a general practitioner before your condition deteriorates to the point of requiring..
Abbey Medical Centre
anna b.
I became a patient at Abbey Road Surgery towards the close of 2024, following strong endorsements from trusted friends. Having spent more than two decades with a different local medical practice, I..
Abbey Medical Centre
Charlotte D.
I've been a patient at Abbey Medical for as long as I can remember, and I wouldn't consider switching to another practice. It's that straightforward. The recent modifications have been focused on..
Abbey Medical Centre
wayne 1.
Not entirely satisfactory, encountered a physician who seemed dismissive and unhelpful, with an attitude that came across as somewhat superior and belittling. To be fair, my interactions with other..
Abbey Medical Centre
Jaroslava M.
I've been attempting to schedule a medical appointment for three consecutive weeks, and each time I'm met with the same dismissive response to call back the next day. It seems they haven't..
Abbey Medical Centre
Laura E.
Recently relocated and chose this medical practice, which turned out to be a regrettable decision. I was made to feel like an inconvenience when attempting to discuss crucial medical matters...
Abbey Medical Centre
Charlotte C.
I've been associated with this medical practice for many years. Similar to other general practices since the pandemic, they're operating as effectively as possible given the mounting pressures on..
Abbey Medical Centre
######### #.
Echoing previous comments, scheduling an appointment can indeed be challenging with constantly engaged phone lines. Despite this, I've consistently found the front desk personnel to be incredibly..
Abbey Medical Centre
Blue B.
Getting an appointment here is a constant struggle. Their phone lines are perpetually jammed, and when they're not, you're greeted with silence. To make matters worse, the main physician displays a..
Abbey Medical Centre
J. J.
The service here was top-notch, with staff members who were consistently courteous, friendly, and highly competent.
Abbey Medical Centre
maz H.
Dr. Clements is an exceptional physician. Incredibly supportive! The front desk staff are extremely courteous and performing their duties with excellence!
Abbey Medical Centre
Sarah K.
I'm amazed by this GP practice, especially after reading other reviews that seem to describe a completely different place. The reception team is exceptionally courteous, helpful, and warm. The..
Abbey Medical Centre
Rachel T.
This product matches the descriptions provided by previous customers, confirming their assessments and experiences.
Abbey Medical Centre
Livia S.
Exceptional medical care, incredibly compassionate staff! Each team member attentively addresses patient concerns and delivers outstanding personalized attention. This is undoubtedly among the top..
Abbey Medical Centre
LA98 M.