Abbey Medical Centre
Caroline M. 4 years ago • From Google
Bad
Unprofessional midwife service left me completely frustrated
Just attended my scheduled midwife consultation, and the experience was incredibly frustrating. Upon arrival, the reception team claimed no midwife had appeared that day, merely taking my name and directing me to wait. After sitting for five minutes, I inquired about my appointment status, only to be told they were uncertain and that the midwife typically arrives later in the day. When I requested assistance in contacting someone, they handed me a phone number to resolve the issue myself! The customer service was absolutely abysmal - they seemed completely disinterested and appeared content to let me waste hours waiting with no clear indication of when or if I'd be seen. The zero tolerance staff abuse notice in the waiting room suddenly made perfect sense to me - with this level of negligent service, I can easily understand why patients might become frustrated and angry!
I became a patient at Abbey Road Surgery towards the close of 2024, following strong endorsements from trusted friends. Having spent more than two decades with a different local medical practice, I..
Abbey Medical Centre
David R.
The medical staff and doctors within the clinic are commendable. However, their digital infrastructure and collaboration with online pharmacy services are severely lacking and inefficient.
Abbey Medical Centre
damon's s.
Totally dismissed my worries about my condition, claiming it was merely an iron deficiency, and wouldn't authorize a nystatin prescription. They suggested I could purchase it over the counter,..
Abbey Medical Centre
Jessica S.
Joy, the receptionist, is an incredibly difficult person who consistently exacerbates my challenges with mental health due to unresolved past conflicts. During a recent call to schedule an..
Abbey Medical Centre
Kerrie K.
My previous GP, Dr Taplin, who works at this practice, seemed like a competent doctor initially. However, I discovered later that she had failed to properly document or code certain diagnosed..
Abbey Medical Centre
ES G.
Building upon Marco's observations and adding my own experience, today's receptionist was utterly ineffective, prefacing every negative statement with a timid "I'm afraid..." When I pointed out that..
Abbey Medical Centre
maz H.
Dr. Clements is an exceptional physician. Incredibly supportive! The front desk staff are extremely courteous and performing their duties with excellence!
Abbey Medical Centre
NejM X.
Reading the one-star reviews seems exaggerated; I can understand a 3 or 4-star rating for the mentioned reasons, but a 1-star review feels overly harsh. I'm giving a 5-star rating to help balance..
Abbey Medical Centre
Mel M.
I've been a patient at Abbey Medical Centre since childhood, and as it adapts to the changing landscape of the NHS, I'm continually impressed by its warm, efficient approach to providing top-notch..
Abbey Medical Centre
Rachel H.
After relocating to this neighborhood about twelve months ago, my family—including my husband and daughter—have each visited the practice, and I can confidently say we've consistently encountered..
Abbey Medical Centre
LTJ L.
It breaks my heart reading other patients' comments. My own encounter with this medical practice was far from satisfactory. I've since switched to a different local clinic with incredibly welcoming..
Abbey Medical Centre
Amber B.
Exceptional assistance. I just utilized the e-consult service and quickly obtained a prescription for my child's medication. The entire process was incredibly smooth and hassle-free.
Abbey Medical Centre
wayne 1.
Not entirely satisfactory, encountered a physician who seemed dismissive and unhelpful, with an attitude that came across as somewhat superior and belittling. To be fair, my interactions with other..
Abbey Medical Centre
Waste O.
I've encountered significant dissatisfaction with this medical practice. My interactions with various physicians have been consistently disappointing, as they appear disinterested and lacking in..
Abbey Medical Centre
David D.
The nursing staff are exceptional, but I'm increasingly skeptical about the constraints placed on NHS physicians. Despite clearly meeting the criteria for a potentially grave medical condition, I'm..
Abbey Medical Centre
Ray N.
Appalling conduct by Dr. Clements, with incompetent consultations delivered by physicians struggling with language barriers, all while siphoning resources from our publicly funded healthcare system..
Abbey Medical Centre
M A.
Overall satisfactory, but I've now experienced two instances where they claimed no interpreting service was available for my special needs son. Previously, the Nottinghamshire Children's Disability..
Abbey Medical Centre
Rachel T.
This product matches the descriptions provided by previous customers, confirming their assessments and experiences.
Abbey Medical Centre
Sarah C.
Disappointingly, my experience fell short of expectations, and I have no desire to come back.
Abbey Medical Centre
Obaidullah I.
They consistently struggle to accommodate scheduling requests.
Abbey Medical Centre
anna b.