The Clapton Surgery

The receptionist named Shaz displayed an appalling level of unprofessionalism. Her demeanor was so aggressive that she triggered significant anxiety during our deeply unpleasant telephone..

The reception staff here are absolutely dreadful - rude and completely unprofessional. They gossip among themselves while patients wait, and are incredibly unhelpful. Since registering a week ago,..

After spending several hours waiting, they refused to accept my driving license, ID, and bank statement as valid address verification. Instead, they demanded I provide two separate bank statements...

I had the pleasure of interacting with Zahra, who seemed to be part of the reception staff. She was incredibly supportive and responsive to my needs. Zahra went above and beyond by assisting me in..

Attempting to schedule an appointment through their advertised phone system is futile. The practice lacks any female doctors. The receptionist appears more interested in engaging in confrontational..

Absolutely terrible surgical experience. Scheduling was a nightmare with practically no appointment slots and extremely limited emergency options.

Steer clear of DR Shariff. Completely useless. Dr Mazn Raouf was fantastic but has since departed. Dr Chan, a newcomer, is also a young physician who listens to your worries, in contrast to Dr Sharif.

Booking appointments couldn't be easier, and wait times are consistently minimal. The facility is immaculately maintained, with a welcoming and comfortable reception area. What truly sets this..

The medical professionals, including Dr. Sharif, demonstrate competence and professionalism. However, the front desk staff are discourteous and dismissive, suggesting over-the-counter medication..

You might spend hours waiting to communicate with a front desk staff member, hoping to secure an urgent same-day consultation, only to be dismissively informed that "no slots are available today"...

If I could give zero stars, I absolutely would! This is hands down the most terrible general practice ever! The receptionist is completely unhelpful, and booking an appointment with a doctor is..

Dr. Manpreet Sahamey is an exceptional healthcare professional. She attentively listened to my concerns and provided excellent care. I am truly grateful for her compassionate treatment.

I was forced to switch medical providers because they completely disregarded my concerns. Despite experiencing clear GERD symptoms, they tried to prescribe me anxiety medication instead of..

Dr. Sharif demonstrates excellent bedside manner, though the front desk staff can occasionally come across as brusque and less welcoming.

The front desk staff are absolutely dreadful, and the surgical department leader, Dr. Sharif, is even more unbearable!!! Despite having some talented physicians initially, they all end up departing..

I encountered a deeply unsatisfactory interaction with the sole in-house nurse, who appeared disoriented, perplexed, and unclear during our preliminary discussion. Her inadequate English language..

The front desk personnel, including the woman claiming to be the reception supervisor, displayed an appalling lack of courtesy and professionalism. Completely unacceptable. 👎

Thank you. When I call the medical practice, I'm greeted by an automated system that tells me I'm 10th in line, and I've already wasted 4 minutes listening to a broadcast. Then I wait through 10..

I've always had a smooth experience at Clapton Surgery. The front desk staff are welcoming, and the medical professionals maintain high standards. It's a reliable neighborhood healthcare provider...

Dr. Mazn Raouf demonstrates exceptional bedside manner, displaying genuine compassion and a willingness to provide comprehensive support. His approach is both empathetic and professional, making..