Parkside Family Practice

I recently had a frustrating experience when my partner tried to schedule a medical consultation. After enduring a lengthy 30-minute wait on hold, he was met with an unhelpful and dismissive..

The receptionist displayed an incredibly dismissive attitude, causing significant frustration. After nine long days of runaround, I was finally able to obtain my medication, with staff repeatedly..

Utterly reprehensible conduct. Their interpersonal abilities are practically nonexistent. Scheduled a consultation, then unexpectedly ended up in the emergency room after being assured I was..

Navigating their customer service line feels like an eternity, with wait times that seem to stretch across generations before finally reaching a live representative.

I needed my travel vaccine documentation quickly, and Diane at the front desk went above and beyond. She swiftly processed my request and sent the paperwork to my email almost immediately after our..

In absolute truth, the problem lies with the receptionists. I was dealing with a critical medical condition requiring immediate attention, but the receptionist insisted she wasn't "medically..

I've been battling a persistent cough and fever for five weeks, and each time I contact the clinic, the receptionists simply recommend over-the-counter pain medication from the pharmacy. As a..

Exceptional medical procedure with incredibly supportive and caring personnel

Excellent medical professionals, but the front desk staff will definitely spike your stress levels! It's incredibly frustrating how challenging it is to reach them via telephone!

The most discourteous front desk staff I've ever dealt with... You follow their instruction to call at the designated time, and they offer zero assistance, simply redirecting you to dial 111 because..

The phone lines are perpetually congested, making it impossible to get through. I attempted to call at 7:59 PM, and there's absolutely no hold queue in place. An automated message abruptly announces..

This morning I attempted to schedule an appointment, and after enduring a 30-minute wait on hold, I was met with an unhelpful receptionist who dismissively informed me they were completely booked..

For the past week, I've been attempting to schedule a doctor's appointment through daily phone calls and two in-person visits, but to no avail. Each receptionist I've encountered either dismisses my..

It genuinely seems like this Surgery lacks compassion and attentiveness. Attempting to schedule an appointment is incredibly challenging, with staff routinely redirecting patients to dial 111. When..

Throughout my interactions, the personnel, particularly those at the front desk, consistently demonstrated exceptional support. Following my cancer diagnosis, every time I contacted the medical..

The entire facility is an absolute farce. Arriving just 7 minutes past the scheduled time, I apologized for my slight delay, only to be met with a receptionist adamant about rescheduling. After..

Your call is practically guaranteed to be dropped after cooling your heels for three-quarters of an hour. Every inefficiency is conveniently masked by the COVID excuse. We can freely visit..

Always swamped on the phone line

Absolutely dreadful experience with their customer support. Spent an excruciating 40 minutes on hold with zero assistance, and their phone lines seem perpetually jammed. Completely unacceptable..

I'm breaking my silence to caution others about Steve Hazard, a paramedic whose unprofessional conduct left me deeply disturbed. He failed to even offer a basic introduction and proceeded to..