Parkside Family Practice

I appreciate Steve Hazard's attentive and professional approach to addressing my concerns and following up with me.

Received an immediate in-person consultation on the very day I phoned, with exceptional, welcoming assistance from the front desk staff. Much appreciated.

Zero stars deserved. Total time-wasting experience. Today, I arrived 10 minutes late for my son's appointment, and they outright rejected seeing him. Typically, we end up waiting over 20 minutes,..

Exceptional medical procedure with incredibly supportive and caring personnel

It genuinely seems like this Surgery lacks compassion and attentiveness. Attempting to schedule an appointment is incredibly challenging, with staff routinely redirecting patients to dial 111. When..

Absolutely dreadful experience with their customer support. Spent an excruciating 40 minutes on hold with zero assistance, and their phone lines seem perpetually jammed. Completely unacceptable..

Medical professionals here are truly exceptional, incredibly supportive, and appear to sincerely demonstrate genuine compassion. The front desk staff, however, present a contrasting experience!..

Dismissive and patronizing front desk staff who delight in nitpicking trivial matters and seem to enjoy prolonging your wait for an appointment while you're suffering. The physicians are equally..

It's simple to critique an overwhelmed service that faces constant pressure and is arguably subjected to disrespectful treatment from diverse individuals. Throughout the past four years, my personal..

Attempting to schedule an appointment has been a nightmare for hours, with their phone lines constantly engaged! If you have any medical concerns unrelated to Covid, you might as well give up hope..

The most unpleasant individual I've encountered is this woman who comes across as incredibly haughty. She's seeking a communication course to learn how to interact with others, and this isn't her..

I've consistently had a positive experience with Parkside, and today was no exception. A wonderfully helpful receptionist went out of her way to assist me with a prescription problem that wasn't..

For the past week, I've been attempting to schedule a doctor's appointment through daily phone calls and two in-person visits, but to no avail. Each receptionist I've encountered either dismisses my..

I recently had a frustrating experience when my partner tried to schedule a medical consultation. After enduring a lengthy 30-minute wait on hold, he was met with an unhelpful and dismissive..

This morning I attempted to schedule an appointment, and after enduring a 30-minute wait on hold, I was met with an unhelpful receptionist who dismissively informed me they were completely booked..

Had a pleasant interaction with the front desk staff member, Rihanna. She addressed my query promptly and professionally. Appreciate the excellent service.

The most discourteous front desk staff I've ever dealt with... You follow their instruction to call at the designated time, and they offer zero assistance, simply redirecting you to dial 111 because..

Navigating their customer service line feels like an eternity, with wait times that seem to stretch across generations before finally reaching a live representative.

I needed my travel vaccine documentation quickly, and Diane at the front desk went above and beyond. She swiftly processed my request and sent the paperwork to my email almost immediately after our..

Throughout my interactions, the personnel, particularly those at the front desk, consistently demonstrated exceptional support. Following my cancer diagnosis, every time I contacted the medical..