IR

Irina R. 7 years ago • From Google

Rating

Bad

Unprofessional receptionist ruins customer experience

The receptionist is an incredibly discourteous young woman. I've encountered her multiple times over the past few weeks, and her unprofessional demeanor is consistently appalling. Her gum-chewing is obnoxious and disrespectful, with audible smacking that's inappropriate in a professional setting. Moreover, when phone calls come in, she dramatically sighs and mutters exasperated comments like "oh god" or "oh, again," seemingly unaware or uncaring that both the caller and nearby customers can perceive her contempt. This represents EXTREMELY POOR SERVICE. It's baffling how someone with such a dismissive and insensitive attitude is employed in a position where individuals might be dealing with critical or sensitive matters.

Other reviews for Mildmay Medical Practice