NO

Naiany O. 9 months ago • From Google

Rating

Bad

Unprofessional receptionist ruins medical center experience

Christina, the receptionist, displays a shocking lack of professionalism. When patients approach her, she remains disengaged, wearing her airpods and engaged in conversation. When she eventually acknowledges them, her demeanor is dismissive and sarcastic. Even more appalling, after patients depart, she mockingly discusses them with her conversation partner, laughing and making disparaging remarks. Her behavior is completely unacceptable. Despite the medical centre's superficial responses to reviews, suggesting they take concerns seriously, Christina continues to work there after 12 years, demonstrating a complete disregard for basic customer service and respect.

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