Doncaster Drive Medical Centre
D D. 2 years ago • From Google
Bad
Unprofessional receptionist ruins medical experience
My encounter with the receptionist, Jackie, was deeply unsatisfactory due to her unprofessional demeanor and inaccurate guidance. Upon seeking clarity about my test results after three weeks, she suggested it might take up to a month, which I found entirely unacceptable for a cervical screening. Although the doctors were courteous, Jackie's misinformation and discourteous attitude were sufficient to deter potential patients from this medical facility. There is a critical need for her to enhance her interpersonal communication skills, as front-desk staff like her can significantly damage the practice's overall reputation and patient experience.
I signed up with this medical facility recently, and although I haven't been a patient for a full twelve months, my experience so far has been exceptional. The front desk personnel and physicians..
Doncaster Drive Medical Centre
mikumouse m.
If possible, seek medical care elsewhere - I strongly advise it. Unfortunately, I'm trapped here. Consider this a warning. I've never managed to see the same physician twice, and I deliberately..
Doncaster Drive Medical Centre
Mihali W.
I'd advise steering clear of this place, as the staff are completely ineffective and disinterested. They seem more committed to brewing tea than providing any actual assistance. They fabricate..
Doncaster Drive Medical Centre
zalaa B.
The front desk staff provide extremely poor service and are highly unprofessional. I absolutely do not suggest anyone visit this establishment.
Doncaster Drive Medical Centre
Sunny S.
During my two-year journey with this medical practice, I've consistently encountered nothing but exceptional service. The front desk staff demonstrates remarkable warmth and dedication, always..
Doncaster Drive Medical Centre
Lua L.
I was initially skeptical due to some negative feedback, but since the location was convenient for me and my child, I decided to give it a try. To my pleasant surprise, the staff turned out to be..
Doncaster Drive Medical Centre
Richard F.
Navigating medical care for my disabled daughter has been challenging. The communication process, restricted to conversing through a tiny window opening, is far from satisfactory and has created..
Doncaster Drive Medical Centre
patrick p.
The employees were incredibly welcoming and went out of their way to provide excellent assistance.
Doncaster Drive Medical Centre
Peter S.
The employees were incredibly accommodating, providing swift and attentive assistance with great professionalism.
Doncaster Drive Medical Centre
Therese L.
I'm truly astonished by the critical comments some have shared about this medical practice. Having been a patient here for nearly three decades, I've consistently found the administrative staff..
Doncaster Drive Medical Centre
Kiera L.
I've experienced multiple problems with this medical practice. They appear completely indifferent. They consistently ignore patients. I was phoning daily during a mental health crisis, repeatedly..
Doncaster Drive Medical Centre
muna a.
The customer support is practically nonexistent, and I suggest their front desk staff skip their service training altogether. Their communication skills are abysmal, and their responses are..
Doncaster Drive Medical Centre
krishna G.
This medical practice is absolutely terrible. The front desk staff display shocking levels of disrespect. They demonstrate complete indifference towards patients. I strongly recommend finding an..
Doncaster Drive Medical Centre
A C.
10:30 AM - approaching the front desk: "I'm experiencing severe kidney pain and urgently need medical attention." reception staff: [indifferent] "Our schedule is completely full today." /scenario..
Doncaster Drive Medical Centre
Michelle M.
Consistently delivers reliable and satisfactory assistance
Doncaster Drive Medical Centre
J03 K.
Can't criticize this practice - the reception staff are consistently helpful. Those leaving negative comments, likely disgruntled after being turned away, should look elsewhere. This medical center..
Doncaster Drive Medical Centre
Wayne M.
Unfortunately, Dr Balachandran's Medical Centre has significantly deteriorated from its previous standards. Patient care quality has plummeted, with everything now handled through e-consult, which..
Doncaster Drive Medical Centre
Paulina W.
A few of the front desk staff are pleasant, but others display a complete lack of professionalism. The customer service is absolutely abysmal, with an apparent atmosphere of indifference among the..
Doncaster Drive Medical Centre
nad s.
Medical staff are competent and the reception team is attentive and quick to assist
Doncaster Drive Medical Centre
Kalp V.
The physician I consulted was completely unhelpful. Whenever I raise any inquiries, she becomes defensive and responds with hostility. This is now the third instance where I've experienced her..
Doncaster Drive Medical Centre
Serene T.