Armley Moor Health Centre
Irene B. 3 months ago
Average
Appointment
PoorReception
PoorCleanliness
GreatCare
PoorRespect
PoorSeen On Time
AverageUnprofessional service and horrible experience
Again another horrible experience. Queued up at 7.30am to ensure I would be seen by a doctor. I have severe pain in my abdomen. Had to give a urine sample and then saw a doctor at 9am. I was told I could get physio to manage the pain (earliest appointment 10 days later!), I should not take Ibuprofen any longer but should I wish to continue I got gastro-resistant pills or codine, and I would be transferred for an ultrasound. I then was told I can go to A&E should I think it's the appendix (which I knew it wasn't because I had already been at A&E because of the severe pain a couple of weeks ago), and then I got the recommendation to go to the walk in center on the other side of Leeds, where they would be more equipped to help me. I went straight there and the nurse and doctor could not believe that Armley Medical Practice told me to see them for help as they not have the appropriate facilities. The doctor was superb, checked my abdomen, gave me antibiotics as the urine test showed an infection, and wrote an action plan for the doctor at Armley Medical Center. I went straight back there to discuss this. The original doctor saw me straight away and made all kind of excuses. She said she saw there was a problem with my urine and someone would have called me at some point. Needless to say, I have never been called in the past and always had to call myself. Once I even had to put in a letter in writing to see my test results. I left crying Armley Medical Center crying because I was still in pain and they had not received my action plan and the doctor there was obviously not able to think about herself what should be done next. I got a phone call this afternoon to confirm a follow up appointment, but they were unable to tell me if the have received the action plan from the doctor at the walk in center. This all was a horrible experience. I am in pain and now I have to wait until Thursday for them to do what they should have done this morning. I am crying and disgusted by the service received.
Again another horrible experience. Queued up at 7.30am to ensure I would be seen by a doctor. I have severe pain in my abdomen. Had to give a urine sample and then saw a doctor at 9am. I was told I..
Armley Moor Health Centre
paul s.
I have found it extremely challenging to secure appointments at this practice, particularly while managing work commitments. Available slots are typically several weeks in the future, and when I..
Armley Moor Health Centre
C W.
Unfortunately, I cannot rate lower than one star, though I wish I could. I had concerns regarding the handling of patient privacy. I would recommend considering alternative healthcare providers.
Armley Moor Health Centre
Jashan L.
Had a wonderful visit. The team demonstrated genuine compassion and attentiveness throughout my appointment.
Armley Moor Health Centre
Beckham M.
I felt that this practice does not prioritise mental health support adequately. The reception team appeared indifferent to patient concerns, and accessing appointments with qualified professionals..
Armley Moor Health Centre
Vadims B.
The staff came across as unwelcoming, and I found it extremely difficult to secure an appointment. I was unable to book in a new family member, which was frustrating. I am considering changing my GP..
Armley Moor Health Centre
Patie D.
The service I received today was excellent. The clinician was caring, helpful and supportive, providing me with all the information I needed. Thank you for your dedication to supporting my health..
Armley Moor Health Centre
Stuart B.
Please accept this as a verified review. A healthcare professional came to visit my elderly relative today. They demonstrated courtesy, professionalism and appeared genuinely attentive to their..
Armley Moor Health Centre
G M.
Positive experience with the service provided
Armley Moor Health Centre
YorkshireGamer Y.
Working full time makes it challenging to reach the practice or secure an appointment. The practice has a reputation locally as being difficult to access. I haven't had substantial contact with the..
Armley Moor Health Centre
Rebecca W.
After being on hold for an extended period on the telephone, I was informed that no appointments were available. I found this deeply frustrating. Despite explaining that my child experiences anxiety..
Armley Moor Health Centre
Jeanett W.
I have had considerable difficulty accessing medical support at this practice. Over the course of a week, I have repeatedly attempted to make contact, only to encounter unavailability. When I have..
Armley Moor Health Centre
Tomasz S.
I have repeatedly had to contact reception via email to request a prescription renewal, typically every couple of months. On this occasion, after waiting a week, I discovered that my request had not..
Armley Moor Health Centre
Reece M.
The staff members are pleasant and approachable, however the overall customer service experience leaves much to be desired. I attended my appointment at the scheduled time but was informed I would..
Armley Moor Health Centre
Łukasz K.
The reception staff provided information over the phone that I found misleading. My wife and I needed to register elsewhere because obtaining an appointment here proved difficult. I attempted to..
Armley Moor Health Centre
Natalia B.
I have been attempting to book an appointment for a family member with multiple health concerns who requires urgent medical attention. Despite calling at the start of each day over several..
Armley Moor Health Centre
Nelly e.
I attended my general practice appointment for a health consultation.
Armley Moor Health Centre
Kelly L.
It's quite frustrating that advance appointments for non-urgent matters cannot be scheduled several weeks in advance. There is a non-urgent appointment request form available, but the follow-up..
Armley Moor Health Centre
MeMyselfandThatGuy M.
I have been unable to secure an appointment at this practice. When I ring at the start of the day, I find myself positioned far back in the queue. After waiting approximately 40 minutes on the..
Armley Moor Health Centre
Sally G.
I have been attempting to secure a routine appointment for the past couple of weeks without success, as the practice appears to be fully booked whenever I manage to get through. This has been quite..
Armley Moor Health Centre
Irene Bendler