RP

Rae P. one year ago • From Google

Rating

Bad

Unprofessional service and wasted morning time

I arrived for my scheduled 8am appointment, only to find the doors remained shut until 8:15. Upon entering my information on the check-in system, I was directed to speak with the front desk staff, who confirmed my arrival. By 8:40, growing frustrated with the delay, I inquired with the receptionist about my prolonged wait. She sent an email to the physiotherapist, but despite this, I continued to wait and ultimately had to depart without receiving any treatment. Later that day, I did receive an apologetic message from the clinic.

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