KK

Keiron K. one year ago • From Google

Rating

Bad

Unprofessional service leaves patients frustrated and ignored

Our long-awaited appointment was abruptly canceled after more than a month of anticipation. The receptionist we interacted with displayed an incredibly unprofessional attitude, adamantly refusing to provide any explanation for the cancellation beyond dismissively stating that we had no right to know and were essentially insignificant. When we requested her name, she flatly declined to identify herself. While this might be an isolated occurrence, this particular staff member desperately needs to improve her interpersonal communication skills, as we were completely courteous and simply sought a straightforward clarification.

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