BR

Baked R. one year ago • From Google

Rating

Bad

Unprofessional service ruins customer experience completely

I attempted to deliver some documents but was abruptly and harshly told to leave the premises because they were closed for lunch! It's incomprehensible why no one can staff the reception during meal times. Can't employees stagger their lunch breaks? I have professional commitments, and my only opportunity to visit is during my own lunch hour. The manner in which I was addressed was appallingly unprofessional. Had I known the building would be inaccessible, I wouldn't have made the trip. A simple notice on their website or a visible sign would have been courteous. Instead of a basic apology about being closed, I was met with an aggressive reprimand.

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