CB

Cleonice B. 7 years ago • From Google

Rating

Bad

Unprofessional service with clear racial discrimination

I visited the centre to register after recently relocating to Walkden. Upon approaching the reception, I was completely ignored despite standing directly in front of the staff. They continued their personal conversation, paying me no attention whatsoever. It took a full 10 minutes before they finally acknowledged my presence, and when they did, their greeting was incredibly discourteous. I couldn't help but notice the stark contrast in how the previous customer—a white woman—was treated, compared to my experience as a black teenage girl. The discriminatory treatment was deeply hurtful and completely destroyed my mood. As a result, I will be seeking to complete my registration at an alternative location.

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