0R

0121 R. one year ago • From Google

Rating

Poor

Unprofessional staff ruin otherwise decent medical practice

I've been a patient at this medical practice for some time now. Overall, it's a decent facility with typical challenges like scheduling and wait periods, which aren't particularly problematic. Today, however, I encountered an extremely uncomfortable situation, and I noticed other patients felt the same way. The staff were shockingly discourteous and unprofessional towards each other, with their interactions fully visible to everyone in the waiting area. There was a clear lack of mutual respect, particularly evident in how a long-standing employee was publicly criticizing a newer staff member. The whole scenario was deeply distressing and something I sincerely hope not to witness again.

Other reviews for Victoria Road Surgery