Blandford Medical Centre
DD
D D. one year ago • From Google
Bad
This medical practice is extremely poorly managed. The receptionists are consistently discourteous, unhelpful, and judgmental. Moreover, a nurse flagrantly violated patient confidentiality by discussing my appointment details loudly with receptionists, within earshot of other waiting patients. She also deliberately misrepresented events to avoid responsibility and was extremely rude. She was an arrogant individual who displayed a dismissive attitude from the outset. Consequently, whenever I contact the practice, the receptionists respond with sneers and hostility. I remain deeply distressed by this experience. While the doctors themselves seem competent, actually accessing their care is challenging. The receptionists and nursing staff urgently require comprehensive training in handling patients with learning disabilities, understanding professional communication, and maintaining basic courtesy. Their habit of publicly discussing sensitive information with raised voices is unprofessional and inappropriate. However, I recognize that filing a complaint would likely be futile, as fair consideration seems improbable.
Dan S.