JR

Jamal R. one year ago • From Google

Rating

Bad

Unprofessional staff ruined my healthcare experience

I encountered a terrible interaction with nurse Nasima Begum, who displayed an incredibly arrogant demeanor and refused to communicate professionally. Her attitude was so pompous, like she was some high-ranking official, completely inappropriate for healthcare staff. On another occasion, the receptionist Yusra claimed to be fully booked after only seeing four patients, dismissing my concerns and telling me no appointments were available. Their unprofessional conduct is unacceptable, and both of these staff members should be terminated from their positions.

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