LA

Luchian A. 2 years ago • From Google

Rating

Bad

Unprofessional staff ruined my healthcare experience

Just two mornings back, I rang up the general practitioner's office to schedule a consultation for my child! The receptionist who picked up was incredibly discourteous, flatly declaring no appointments were available throughout the entire week! She didn't even bother to inquire about the nature of our medical concern or listen to details regarding my child's condition! She completely shut down my attempts to explain! I'm absolutely frustrated with this medical practice and their staff, who demonstrate zero professionalism or compassion! When I called later that same day, they miraculously found an appointment within the next hour - which makes me question how someone could earlier claim total unavailability for the whole week! One star is honestly far more generosity than the quality of service they provide to patients!

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