Orchard Medical Practice
MF
Mark F. 4 years ago • From Google
Bad
My brother-in-law attempted to contact his physician about a crucial matter but was met with an abrasive and dismissive response from the receptionist. She harshly told him, "We can't handle this now - it's past our capacity and we're overwhelmed, so you'll need to call back later," and then abruptly terminated the call. I want to express my gratitude for causing him to miss the appointment arranged by the benefits agency, which will now result in a postponement of his sickness payment until the necessary documentation is processed. The individual responsible for this interaction is clearly unsuited to her professional role and should not be employed in such a position of responsibility.
Jack's R.