SC

Shelley C. 10 months ago • From Google

Rating

Bad

Unprofessional staff ruins medical office experience

I recently went for a medical consultation and while seated in the reception area, I witnessed an unprofessional incident. The receptionist took a phone call from a patient and, after speaking curtly during the conversation, hung up and proceeded to verbally insult the caller, referring to them as a "bloody moron." I was thoroughly appalled by her inappropriate behavior, particularly given that I and four other patients were present and could hear her disrespectful remarks.

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