ES

Ella S. 3 years ago • From Google

Rating

Bad

Unprofessional staff wasted my time and energy

I was unable to complete my blood test because they claimed uncertainty about the specific type required. Rather than proactively reaching out to me, they allowed me to arrive at the medical facility, check in, and sit in the waiting area. When I was finally called in by the technician responsible for my blood draw, I inquired about my partner accompanying me, only to be abruptly informed that my test could not be performed that day. Her demeanor was completely devoid of empathy or concern. While I recognize the issue may not have been her personal fault, it would have been considerate to communicate this problem beforehand, sparing me the unnecessary trip and subsequent frustration with their indifferent approach.

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