AA

Amanda A. 3 years ago • From Google

Rating

Bad

Unprofessional Surgery Staff Ignores Patient Needs

This is the most disappointing surgery experience I’ve ever encountered; I strongly recommend avoiding it! The staff showed a lack of respect. I waited for thirty minutes at the front desk, and when someone finally acknowledged my presence, it was apparent that other receptionists were laughing and chatting instead of assisting patients seeking appointments or guidance from a general practitioner. Such behavior reflects extreme unprofessionalism; perhaps these ladies should consider employment in a factory if they are unable to provide assistance as receptionists! I'm still waiting for my GP to return my call regarding biopsy results—nothing has come through yet! If I don't reach out myself, it seems they would simply overlook me. It’s hard to believe how poorly they treat individuals. One can only imagine how they would behave towards their own family members! Unfortunately, there is nothing positive to say about this practice, and I am actively searching for another one.

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