Fern House Surgery

Staff are incredibly welcoming, consistently ready to assist, and demonstrate exceptional dedication to customer service.

Terrible support. Completely overwhelmed. Provided zero assistance for mental health needs. Truly disgraceful.

I understand it's not entirely the practice's doing, but their appointment system is overwhelmingly overcrowded. Calling precisely at 8am gives you roughly a 2% chance of securing a slot. If..

Currently enjoying positive interactions with my general practitioner. The follow-up care has been excellent, and I've been able to secure appointments as required. While there are indeed waiting..

Scheduling an appointment seems impossible. I attempted to book an ear syringing procedure recently, and it took a fortnight just to be added to a waiting list that stretched another month. As a..

The employees are friendly, but they consistently cancel my infant's vaccination appointments, repeatedly claiming a shortage of nursing staff. My child is now 5.5 months old. Their communication is..

I find there are mostly cons with this surgery... Nearly a year after joining and having relocated to the area, I was struggling with anxiety and depression. Dr Navin Skaria seemed eager to rush me..

Exceptional service once again at Fern House - their staff is incredibly responsive and meticulous, and they ensure you're fully informed throughout the process. They consistently maintain their..

Disastrous medical service - my aging father urgently required an immediate consultation, and despite calling precisely when advised, I was left waiting on hold for nearly 60 minutes. Upon finally..

The personnel at this facility are delightful and the medical practice operates smoothly. Nevertheless, it's advisable to visit in person to schedule an appointment, as they genuinely struggle to..

This medical practice is unquestionably the absolute worst I've ever encountered. Nearly all of the staff are completely incompetent in every conceivable way. One would expect doctors to offer..

The nurse handling emergency consultations is consistently discourteous. Whenever I bring my children to her, she displays a dismissive attitude and repeatedly claims she cannot diagnose their..

Evidently, medical professionals are completely oblivious to their fundamental responsibility of patient care! A formal complaint is imminent They have utterly failed us! Zero empathy, completely..

This outdated facility desperately needs demolition and rebuilding with a contemporary, efficiently run healthcare center that genuinely meets the community's needs. Currently, patients are facing..

The surgical experience was abysmal, and they continue to avoid in-person consultations. Scheduling an appointment is an uphill battle, and their phone screening process is incredibly inconsistent...

Sadly, my interactions with this general practitioner have been entirely negative. I cannot in good conscience suggest this doctor to anyone seeking medical care.

I stopped by fern house surgery today to consult with dr myat, and from the moment I arrived, I felt completely comfortable. He addressed all my questions thoroughly, paid close attention to every..

Had a nice phone call regarding a medication review, from sophie the pharmacy nurse at fern house surgery, me and my wife found her to be extremely through, efficient and never missed anything out,..

The receptionist displayed an unacceptable attitude, coming across as harsh and critical. I felt uncomfortable and unfairly scrutinized simply for inquiring about potential urgent medical slots for..

The medical practice has excellent physicians and supportive personnel, but they're critically undermanned considering the patient volume. This seems to stem from continuous housing development..