MM

Mjw M. 8 years ago • From Google

Rating

Bad

Unreliable medical practice with long wait times

Getting an appointment here is a nightmare, with wait times stretching 4-6 weeks. Luckily, I'm young and healthy. I submitted an online request for a repeat prescription, adhering to their 48-hour rule. Invariably, 48 hours pass without completion, typically accompanied by an accusatory comment implying it's my fault. My demanding work schedule means I'm frequently unable to collect prescriptions for 7-10 days, falling on workdays. This delay is critical when dependent on asthma inhalers, highlighting their lack of reliability. Desperate, I even purchased additional inhalers in Italy to avoid running out. The facility boasts a modern, technologically advanced environment, which I perceive as a superficial facade masking subpar medical service. The staff presents a mixed experience. Some receptionists are delightful, while others are intrusive and presumptuous, acting like unqualified doctors eager to extract your entire medical history. They demand personal details in a public setting, within earshot of other patients. I'm grateful my medical history isn't embarrassing. I'll remain with this practice for another six months until I relocate, hoping to find a more competent medical center. If they were adequately staffed relative to patient volume, this could potentially be a decent surgery.

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