Lichfield Grove Surgery

My first impression with LIchfield Grove Surgery is rather good the receptionists are amazing so are the Doctors. Thanks very much for being so kind, helpful and doing your best for my care, it..

Stuck waiting for half an hour on the phone, only to have them disconnect the call right when you finally reach a representative, all while attempting to resolve problems they originally created. As..

Whenever I've reached out to the front desk, the staff have consistently demonstrated exceptional support, empathy, and kindness. In particular, Marian stands out as an exemplary representative who..

Absolute chaos with this medical practice. They've completely mishandled my wife's care on multiple occasions this week, and I'm seriously considering finding a different healthcare provider due to..

The front desk staff has an unpleasant demeanor, but the medical professionals are excellent!

I desperately want a zero-star rating option. Anyone struggling with mental health or caring for someone who is should steer clear of this place - they could literally be life-threatening! Their..

I'm uncertain about the quality of this medical practice. Scheduling an appointment seems impossible. They advise calling at 8:00 for an urgent slot, but their Google Maps listing indicates they..

Medical staff are consistently unavailable and hard to reach when needed.

I feel compelled to share my experience at Litchfield Grove surgery, specifically highlighting the exceptional nurse Michelle. Her interaction with children and parents during vaccination..

Absolutely terrible service from start to finish. The staff was rude, unhelpful, and seemed completely disinterested in assisting me. Every interaction was frustrating and made me feel like an..

Terrible service! They refuse to prescribe medications that are routinely approved by other NHS healthcare providers, potentially endangering patients' health and well-being.

I've been registered with this general practice for over seven years, and whenever I've had a serious issue, no one seems to care. In the past week alone, I've called the GP more than five times and..

This establishment is absolutely terrible, and if you dare to voice a complaint, they'll immediately shut you down with a "zero tolerance" policy, forcing you to seek services elsewhere. I've been..

The general practice has become absolutely dreadful. I've been with them for 9 years without any issues, but recently it's devolved into a completely incompetent and useless establishment! Most..

The medical professionals are decent, but the front desk staff are discourteous, unmotivated, and ineffective. They fail to perform their duties competently, causing patients to endure long wait..

I've downgraded my previous 4-star review from four years ago to a single star, and here's why. When I reported severe pain at an 8 out of 10 level, I was denied a GP appointment and only offered a..

This medical facility was an absolute nightmare. I encountered numerous problematic staff interactions, with multiple employees becoming verbally aggressive towards me. The situation escalated to..

I completely agree with the other recent one-star reviewers about the shocking decline in service quality. Despite being a loyal patient for over two decades and generally having a positive..

I experienced a frustrating cycle of unhelpful communication where phone representatives repeatedly redirected me to their website, and the website sent me back to phone support. Despite explaining..

I concur with previous reviewers that the quality of this medical practice has significantly declined in recent years. Booking an appointment has become nearly impossible - wait times stretch..