PR

Pamela R. 3 years ago • From Google

Rating

Bad

Unreliable system with constantly changing prescription rules

The service has been disappointing overall. The system appears to frequently be unavailable and lacks user-friendliness. It is unreliable, particularly regarding staff availability—despite being told it is possible to request specific staff members on particular days, this rarely seems to happen in practice. The prescription ordering process has been problematic. The advance notice requirements appear to change regularly, with the most recent instance taking considerably longer than expected to process. Additionally, there have been changes to how prescriptions are handled and where they are dispensed from, which has added to the confusion. Most frustratingly, a recent verbal confirmation was given regarding a medication that should have been included in the latest delivery, but it has not yet arrived.

Other reviews for The Roxton Practice