AA

Assia A. 4 years ago • From Google

Rating

Bad

Unresponsive GP Practice Ignored My Medication Needs

This establishment falls far short of even the most basic standards of care. Since April, I've been desperately trying to obtain my essential pain medication, and they've repeatedly failed to forward my prescription to a pharmacy—three times, to be exact. Moreover, I've submitted formal complaints twice, only to be met with complete silence, despite the legal obligation for a general practitioner to address patient concerns. UPDATE: I've reached out to this GP practice five separate times—three attempts to secure my pain medication prescription and two formal complaint submissions. Throughout this entire ordeal, I've received absolutely no response whatsoever. Interestingly, when I requested to be deregistered today, they managed to process that request within an hour. This reveals their true colors: swift and efficient when it suits them, but shockingly negligent when it comes to critical medical needs and serious patient complaints.

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