ST

Sonika T. 4 years ago • From Google

Rating

Bad

Unresponsive practice manager after months

I've been attempting to contact the practice manager since January, but she consistently remains too occupied to respond to my emails. Whenever you call, the receptionist merely repeats, "She's busy, she's the practice manager, and has numerous emails to address." They refuse to provide any specific timeline, simply stating she'll respond when she finds time. Attempts to reach her by phone are futile, as she's perpetually out of the office or unavailable. I've been waiting over two months for a response from the practice manager. Now I'm informed she's on vacation, requiring an additional week of waiting. I sincerely hope no one else experiences such frustration, and if you're trying to communicate with this practice manager, be prepared to invest several months of your time. I've never encountered such unprofessional service from other practice managers - how can there possibly be a 2-3 month delay in responding to a straightforward email!!!!

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