BB

Billy B. one year ago • From Google

Rating

Bad

Unsafe practice with few kind doctors

Update: the response perfectly exemplifies my earlier point. Any genuine interest in addressing my concerns was clearly absent. The complaint was met with outright dismissal. Notably, names aren't concealed - faces sometimes are - and my identity is fully transparent, so I'm certainly not the one hiding. My medical records are available, showing my actual middle name, which is genuine. I was initially prepared to let matters rest with this cautionary note for others. Now, I'm escalating the issue and am willing to engage in mediation through the Care Quality Commission. Apart from a few exceptional individuals - Dr Henin and Mr Thang are truly compassionate professionals - I cannot endorse this practice whatsoever. The practice's capabilities are completely overshadowed by Dr Fard's overwhelming ego, and any complaints are treated as personal affronts rather than legitimate feedback. There's a complete absence of meaningful listening, ensuring no meaningful improvements will occur. This environment is particularly hazardous for neurodivergent individuals and other vulnerable populations.

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