EC

Elena C. one year ago • From Google

Rating

Bad

Unsanitary nurses botched my kids' vaccine visit

The customer service here is absolutely terrible. The nursing staff lacks basic competence and seem to only parrot "health and safety" without actually understanding proper medical protocols. They completely failed to sanitize the injection site with alcohol before administering vaccines. I strongly recommend staying away from this facility. Their communication skills are abysmal, and they couldn't even handle a simple request like giving my children stickers after their shots. They made an enormous unnecessary drama over something so straightforward, claiming they can't provide stickers because they're attached to the needles. The nurses are rigidly adhering to policies that make no sense, and their lack of proper sterilization procedures before vaccination was so appalling it made me sick to my stomach.

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