Grovelands Medical Centre

The front desk staff are terrible and overly nosy, always trying to pry into personal conversations meant to be confidential with the doctor. Dr. Mount is excellent, but despite this, I have a..

Nurse Maria at the practice is simply wonderful. She radiates warmth, engages in friendly conversation, provides excellent assistance, and works with remarkable precision. She's truly exceptional.

I've been struggling for weeks to secure an appointment while my condition gradually deteriorates. Every time I call at 9:30 AM or earlier, I'm told all slots are already taken. Just 8 minutes after..

My son and I have been patients at this medical practice for years without any previous issues. Whenever I called, there was always an available slot for my son. However, during my recent visit to..

Utterly let down. We scheduled a consultation at a private medical facility for our three-year-old child. Following initial examinations, they declined to provide a referral note to a specialist..

How is this even possible? I received an unexpected phone call about a shingles vaccination, with a proposed date and time that didn't work for me. No attempt was made to reschedule, and I was told..

I'm writing a review about Grovelands Medical Centre regarding an incredibly frustrating experience. I had a scheduled appointment for January 7th, 2025 at 8:50am, only to be told no such..

The medical professionals here are truly exceptional! However, the appointment scheduling process is utterly frustrating, and there's absolutely no justification for having to share personal health..

Persistent inadequate patient care and consistently irresponsible medical personnel led to an inevitable breaking point. Ultimately, I chose to terminate my association with this medical practice.

Always been incredible for me and my loved ones. I can't express enough gratitude. You are truly valued and appreciated. Thank you so much.

The medical staff are exceptional. However, the administrative leadership is performing dismally. They've overwhelmed themselves with patient volume. I recently attempted to schedule a blood test,..

I've been experiencing repeated frustration with this clinic's appointment booking system. Twice now, we've arrived for my mum's flu jab only to be told no appointment exists, despite having..

I've been struggling to secure a consultation with my primary care physician, and it seems my health concerns are being dismissed since they're not deemed urgent. It appears they only pay attention..

It wouldn't be right to lower the rating since the medical team and administrative personnel are excellent, however... Their digital pre-screening process is fundamentally flawed. It automatically..

The reception team displays an utterly inappropriate demeanor and are, to be blunt, simply discourteous. Their appointment scheduling process is completely absurd. This morning, when I attempted to..

The staff at reception can come across as quite abrasive, often overstepping professional boundaries by interrogating patients as if they possess medical expertise, even when you're simply..

This is hands-down the most terrible general practitioner I've encountered! Scheduling an appointment is an absolute nightmare that drains your patience. It took me four exhausting weeks just to..

I've been a patient at this medical practice for seven years now. The general practitioners here are exceptional, and I particularly adore my family doctor. She truly embodies the phrase "I know and..

I'm deeply concerned about a potential prostate issue. Despite my physician's recommendation from over a year and a half ago to get examined, I cannot secure a medical consultation. This situation..

Securing a medical consultation here is incredibly challenging. I simply requested a brief phone conversation at the GP's convenience to adjust my prescription, yet was instructed to call back on..