The Alice Medical Centre

I contacted the practice in the morning at 8am to request an appointment as I needed to discuss a skin concern and explore allergy testing. I made multiple calls, and on two occasions was told..

Had a disappointing experience with my appointment. The clinician's manner came across as dismissive and I felt my concerns weren't taken seriously. The overall quality of care fell short of my..

After bringing my young child for an appointment and having to wait considerably longer than expected to be seen, I found the experience frustrating. However, I was particularly disappointed by the..

I really appreciate the medical centre - the reception team are wonderfully welcoming and friendly, and the clinical staff are equally lovely and genuinely attentive to helping however they can...

This facility does not function like a typical medical center. When attempting to schedule an appointment by phone, callers are informed that no appointments are available at the time of contact...

Most of the reception team lack warmth, though one staff member stands out as pleasant. There appear to be significant concerns regarding how confidential patient information is handled, with..

The appointment scheduling seems inconsistent, as patients are expected to arrive on time yet appointments frequently run behind by significant margins. Beyond the delays, the core issue is the..

The clinician at this practice appears to rely heavily on computer systems during consultations rather than engaging directly with patients. There seems to be reluctance to conduct hands-on..

I was seen by a nursing professional for my vaccination, and she was exceptionally kind and thorough in her explanations, which helped me feel at ease throughout the appointment. However, the..

I had to wait over an hour past my scheduled appointment time on a weekday. There were technical difficulties with the prescription printing system, and I was informed I could collect my medication..

I attended this practice on only one occasion. The experience was disappointing, with difficulties encountered when attempting to secure an appointment. The booking system appeared limited, with no..

I attempted to lodge a complaint through the practice's feedback system, but received a response indicating that the nature of my complaint was considered too serious for standard publication, and..

Excellent receptionists, excellent nursing staff and excellent doctors. Nothing to complain about, especially compared to our previous practice which was quite poor.

Poor service experience with unhelpful reception staff. There appeared to be a lack of available medical professionals, and when describing health concerns, the approach seemed inadequate and..

Extended wait times were experienced during my visit. The conduct of the staff members present fell short of professional standards.

I had a very negative experience at this practice. I found the consultation to be unsatisfactory, with poor communication and a manner that I felt was unprofessional. I have concerns about the..

It would be beneficial if the difficulty in reaching the practice could be improved, particularly regarding call disconnections that occur once contact is established. Getting through to the surgery..

I would advise caution when considering this practice. I attempted to arrange an appointment following a recommendation to contact the surgery, and was informed that no slots were available despite..

I have been repeatedly unable to locate the paperwork required for my application, and despite waiting for an extended period, I still have not received them back. Additionally, the practice closed..

I reside in close proximity to this location, making it convenient to attend appointments. The team members are excellent and demonstrate genuine warmth and approachability.