SH

Sarah H. 4 years ago • From Google

Rating

Bad

Unwelcoming reception ruins first impressions

As a newcomer to the neighborhood, I was eager to find a nearby medical practice, particularly with my 7-month-old in tow. Upon entering to collect new patient paperwork, I was initially met with an awkward encounter with another patient. However, the situation quickly deteriorated when the receptionist scolded me for bringing my stroller inside. Despite my apology and explanation that I was simply there to pick up a form, I was curtly reminded about a sign requiring strollers to remain outside. The interaction was far from welcoming, and I left feeling discouraged and disheartened by the unwelcoming reception. My hope for a friendly local surgery was dashed, and I've decided to seek out an alternative medical practice that offers a more compassionate approach to new patients.

Other reviews for Mulgrave Road Surgery