Posterngate Surgery

When an appointment can be secured, there tends to be a considerable wait beyond the scheduled time. On one occasion, a member of the reception team was unhelpful in their manner.

Excellent medical practice with welcoming and helpful front desk staff.

I appreciate the wonderful service provided by the friendly team members who consistently deliver their work with genuine warmth and enthusiasm. This establishment appears to be highly regarded..

The reception team provided excellent service, among the best I have experienced. Despite a longer wait time, the staff member ensured I could secure an appointment at a convenient time and gave me..

I recently received a vaccination at the practice and wanted to express my appreciation for the exceptional care I received. As someone who experiences heightened anxiety around medical procedures,..

We are extremely fortunate to have such an outstanding medical practice in our area. There is a genuine commitment to helping patients, with compassionate and responsive clinical and support staff..

I feel disappointed by the current state of healthcare services in this country. The pressures on medical professionals must be considerable.

I arrived on time for my scheduled appointment but experienced a significant delay of approximately one hour. When I approached the front desk to inquire about the wait, I found the staff unhelpful..

Received a parking fine while attending the surgery, despite being a legitimate patient visit. The management response to this issue was perceived as dismissive and unhelpful. One member of the..

Has provided care for me and my family throughout my life. Consistently exceeds the standard level of service expected. Excellent experience overall.

The reception team were extremely helpful and accommodating. The clinical staff demonstrated a high level of competence and professionalism. The overall standard of care and services delivered was..

It is disappointing that this practice continues to employ staff at reception who communicate with patients in a manner that feels unwelcoming and dismissive. The interactions we experienced were..

This practice has not met my expectations. I found the staff to be unhelpful and dismissive, and felt that the reception team were unwilling to provide assistance beyond the most basic interactions...

I would not recommend this practice. The clinical staff and reception team did not provide the level of service I expected, and I found the interactions unhelpful and unwelcoming.

I have consistently had a positive experience at this practice throughout my many years as a patient. The clinical team and all support staff I have encountered have been excellent. I am very..

I haven't had cause to use their services frequently, which is positive, but during the limited times I have attended, I found the administrative and office staff challenging to deal with.

I want to express my gratitude for the compassionate and attentive care I have received from the team at this practice. I would particularly like to highlight one clinician who demonstrated..

Positive experience with the service provided

Excellent service. I recognise how demanding the workload is for the team, which must be quite challenging, but one of the reception staff members took the time to listen carefully and genuinely..

Pleasant medical practice with welcoming clinical staff and supportive administrative team members.