AM

A M. 6 years ago • From Google

Rating

Bad

Urgent appointment system creates three hour wait

I found it frustrating that despite booking an urgent appointment through the referral service, I still faced a substantial waiting period upon arrival. The system of combining walk-in and scheduled appointments seems poorly organised, making it difficult for either approach to function effectively. The overall experience was disappointing, and I felt the situation was chaotic. I do recognise that the staff are managing under challenging circumstances, though I felt the setup itself is unworkable.

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