Hazeldene House Surgery

Typically, I'm not one to pen a review, but I feel compelled to address some unfair criticisms. Since relocating to the Haywoods in 1978, my family and I have consistently received exceptional..

The personnel at this pharmacy are incredibly kind and accommodating, offering excellent customer service with a warm and friendly approach.

Fresh to the neighborhood Most exceptional medical practice I've encountered Exceptionally courteous staff offering valuable guidance and insights Appointments and referrals processed with..

Someone needs to report this clinic to the regulatory authorities! They are absolutely appalling, and completely disregard patient care! It's impossible to schedule an appointment, and when you..

I steer clear of this establishment, and I'm thankful for that. My partner has experienced endless difficulties, to the point where they're unable to obtain a simple health clearance document!!!! In..

I've been a long-standing patient at Hazeldene House Surgery and recently needed help obtaining a doctor's signature on a prescription prior to traveling. The internal pharmacy and reception team..

I extend my gratitude to the reception staff and Doctor Clegg at Hazeldene House Surgery for their assistance today. I want to particularly acknowledge Claire for her empathy and compassion...

Terrible service! Rhonda displayed an unacceptable level of rudeness and completely unprofessional behavior.

The doctors at this practice are all very good, however, the reception staff are unempathetic and unhelpful and let it down enormously. After recently receiving a text message asking me to call and..

Solid recommendation, Dr. Clegg. Thanks for the advice. Barrie.

These medical professionals deserve to be shut down and avoided at all costs. They're completely incompetent and won't even accommodate urgent appointments for critically ill toddlers or handle..

I wasted countless hours attempting to connect via telephone. The service is absolutely terrible, and the most infuriating part is that once you finally secure an appointment and arrive, the..

Attempting to connect via phone is an absolute nightmare. Enduring a 35-minute wait only to be abruptly disconnected the moment a representative picks up, forcing me to restart the entire..

Patient access is utterly useless if all they can do is mechanically reorder prescriptions. I recently experienced a frustrating situation where my medication was modified by my physician between my..

A complete disaster from start to finish. The communication is entirely one-sided and incredibly frustrating, with zero opportunity for dialogue or clarification. Scheduling an appointment is..

The medical practice is clearly experiencing high demand, and when I called this morning at 8am, I was 30th in line after initially struggling to connect. Their callback system significantly reduces..

I've attempted to schedule an appointment twice within the past week, and each time I was instructed to call back on either the following Wednesday or Friday. When I called on Wednesday as..

I endured a lengthy wait for a callback, only to be informed that 23 people were ahead of me, and then was abruptly told no appointments were available today. I'll have to attempt scheduling again..

My husband received a completely inaccurate diagnosis from Dr Archer during a "phone consultation" about his back issue. Initially told it was a muscle spasm, he was prescribed two sets of..

Terrible experience. Went in with two problems, both of which went unaddressed. Completely futile visit where you're essentially dismissed and expected to handle everything on your own.