RL

Roxanne L. 2 years ago • From Google

Rating

Bad

Urgent care denied: Toddler's whooping cough ordeal

I dialed the number and found myself on hold for an agonizing 28 minutes. When I finally got through, I desperately explained that my 3-year-old had been battling a persistent cough for more than three weeks. We'd already consulted the pharmacist twice, but her condition hadn't improved. To my dismay, I was simply advised to contact 111, as there were no appointments available - not even emergency slots for a young child! It later transpired that my daughter was suffering from whooping cough. This medical practice is clearly falling short of meeting its patients' needs, leaving us feeling utterly let down and neglected.

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