Crayford Town Surgery
David S. 5 years ago • From Google
Bad
Urgent care saved me after email dismissal
On September 14th, I submitted an online consultation regarding a severely infected ear and awaited a medical professional's response. At 6 PM, a doctor emailed back, dismissively claiming it was merely inflamed and not cause for concern. Unsatisfied with this response, especially as I was experiencing alternating hot and cold sensations, I proceeded to urgent care. There, a physician expressed serious alarm, suggesting I might be exhibiting early signs of Sepsis - a potentially fatal condition - and potentially requiring immediate hospital admission and intravenous treatment. After additional examinations, I was prescribed antibiotics and instructed to monitor my temperature closely, with instructions to seek hospital care if it remained unstable - a plan I intend to follow. The initial doctor who responded via email appeared indifferent to my reported symptoms, and the reception staff seemed equally disengaged. As a result, I am actively seeking to transfer my medical care to a different practice as soon as possible.
Getting a consultation is incredibly challenging, and when you finally secure one, the physicians tend to dismiss your concerns without proper attention. The overall experience is extremely..
Crayford Town Surgery
Louise S.
Scheduling a phone consultation took 10 days, and when the time came, the doctor never reached out! The process of booking an appointment is completely frustrating and impractical. Last year, my son..
Crayford Town Surgery
Cristina C.
Despite my frustration with the e-consultation process and lengthy phone wait times, my physician is truly exceptional, absolutely deserving a perfect rating.
Crayford Town Surgery
Mark S.
Awarding one star is actually being too kind. After enduring a three-week wait for an appointment, I was abruptly notified via text on the scheduled day that the doctor was unwell. The next..
Crayford Town Surgery
Stevie S.
Absolutely dreadful medical practice with constant availability issues. The phone lines are perpetually unavailable, and I was warned beforehand not to register here - advice I foolishly ignored...
Crayford Town Surgery
bradley R.
I've been a patient at this medical practice since childhood, and the quality of care continues to deteriorate. A doctor here diagnosed me with joint pain but only arranged an ultrasound for..
Crayford Town Surgery
kim c.
I've been a patient at this medical practice for quite some time, experiencing various experiences over the years. I'd like to highlight the exceptional front desk staff they currently employ. The..
Crayford Town Surgery
Ramzia R.
Absolutely terrible general practitioner office. Scheduling an appointment is nearly impossible, and even if you manage to secure one, you'll be forced to wait three weeks, only to have it abruptly..
Crayford Town Surgery
Matthew K.
Utterly appalling customer service from this medical practice. I phoned in the morning inquiring about available appointments and was directed to complete an e-consult. After following their..
Crayford Town Surgery
Neil H.
Absolutely abysmal customer experience
Crayford Town Surgery
Kalina P.
Successful procedure. The surgical team was incredibly friendly and supportive. I received my COVID vaccination from Dr. Ethan Harris-Faulkner, and the injection was completely painless!!!
Crayford Town Surgery
Roy S.
Getting an appointment at Crayford town surgery remains impossible, and that's the reality with their doctors and staff. Massive vehicles occupy the parking lot, with medical personnel seemingly..
Crayford Town Surgery
Ragad H.
Absolute disaster, today my father took time off his job for a crucial post-surgical cardiac examination scheduled at 14:20, only to be informed upon arrival that the appointment was arbitrarily..
Crayford Town Surgery
Jack W.
This surgical experience was absolutely abysmal. The female representative on the phone displayed an incredibly unprofessional demeanor and rudely terminated our call when I simply inquired about my..
Crayford Town Surgery
Stacey S.
If I could have given zero stars, I absolutely would have! I'm not one to run to the doctor for minor issues, which made it all the more frustrating when I had to endure an almost three-week wait..
Crayford Town Surgery
Christine J.
I am utterly appalled by this medical practice, which is nothing short of a complete mockery. Attending a smear test is never pleasant for any woman, but given my sister's tragic death from cervical..
Crayford Town Surgery
Hannah K.
It might be more efficient to visit the emergency room for your medical concern. I initiated an online consultation regarding an injury with persistent swelling. The sole bright spot was receiving..
Crayford Town Surgery
lucy H.
Scheduling a consultation here is utterly ridiculous. I was instructed to book appointments exclusively through their online system. When I attempted to access the webpage at the specified time, I..
Crayford Town Surgery
Ray P.
The personnel, including the medical professionals, have consistently demonstrated courtesy and exceptional assistance. I recently received my influenza and Covid vaccinations, and the scheduling..
Crayford Town Surgery
Jane H.
The front desk personnel consistently demonstrate a welcoming and supportive demeanor, and I've generally had positive interactions with most of the physicians as well.
Crayford Town Surgery
jenny h.