DS

David S. 5 years ago • From Google

Rating

Bad

Urgent care saved me after email dismissal

On September 14th, I submitted an online consultation regarding a severely infected ear and awaited a medical professional's response. At 6 PM, a doctor emailed back, dismissively claiming it was merely inflamed and not cause for concern. Unsatisfied with this response, especially as I was experiencing alternating hot and cold sensations, I proceeded to urgent care. There, a physician expressed serious alarm, suggesting I might be exhibiting early signs of Sepsis - a potentially fatal condition - and potentially requiring immediate hospital admission and intravenous treatment. After additional examinations, I was prescribed antibiotics and instructed to monitor my temperature closely, with instructions to seek hospital care if it remained unstable - a plan I intend to follow. The initial doctor who responded via email appeared indifferent to my reported symptoms, and the reception staff seemed equally disengaged. As a result, I am actively seeking to transfer my medical care to a different practice as soon as possible.

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