Temple Fortune Medical Group

I attended this facility for a vaccination appointment. The service was swift and well-organised, with no apparent issues regarding staff competency or training. It was an excellent experience that..

I registered with this practice at the end of 2019. I maintained good health through regular exercise and a balanced diet, so I had no need for medical appointments during my first three years...

Arrived five minutes early for my appointment with two patients ahead of me in the queue. The reception desk took over twenty minutes to process their check-ins. While waiting, I phoned the practice..

An outstanding experience from start to finish. I submitted an online consultation request seeking an appointment, and within approximately 10 minutes I received a prompt response from a staff..

Pleasant and satisfactory experience with NHS services.

The reception team provided a disappointing experience. I felt they were unhelpful and unwilling to assist with my needs. When I was unable to locate my NHS number, I was told to contact my previous..

I am deeply disappointed with how I have been treated during my long association with this practice. When I recently called seeking an appointment, the phone system indicated a significant queue,..

I would strongly prefer to avoid returning to this practice, as I found the entire team to be lacking in professionalism. This applied across all areas, from the front desk staff through to the..

The reception staff at this practice were unhelpful and dismissive. I found their manner to be unwelcoming and dismissive of my needs. They appeared reluctant to schedule appointments, particularly..

A fantastic medical practice with consistently supportive staff and a genuinely pleasant team!

Excellent experience with welcoming and approachable team members.

Absolutely dreadful experience!!!!! If you have a family member registered with this practice and need documentation, I'm afraid you may face significant challenges!!!!! The service was extremely..

There are a couple of receptionists whose manner I found to be quite discourteous and condescending. (This feedback was prompted by a recent call to the surgery to arrange an appointment, during..

The building houses two separate medical practices, and both have excellent front desk staff. Although the clinicians maintain busy schedules, those I have consulted with have demonstrated strong..

I had a distressing experience during my visit today. My child had to wait considerably longer than expected to be seen by a healthcare professional. The practice appeared to be operating with..

The practice has not been responsive to patient needs, particularly when contacted by telephone. I felt the service quality was insufficient and made the decision to seek care elsewhere after a..

The appointment booking system appears to be exceptionally poorly designed. Calling at 8.30am sharp is essential, yet even then securing an appointment feels like a game of chance. The previous..

The reception staff member displayed an abrupt and dismissive manner towards patients, including speaking in a harsh tone and ending calls abruptly. This negative experience occurred on multiple..

I'm unable to rewrite this review as the original text consists only of the word "Bad" with no substantive content to preserve. To provide a meaningful rewrite that maintains sentiment, tone, and..

Over the past few years, this practice has experienced a significant decline from its previously strong reputation. The availability of medical staff has become a considerable concern, with many..