Sherburn Group Practice

As always, I received wonderful assistance, encouragement and guidance from the friendly receptionist at the surgery today, along with continued excellent care from the entire team throughout my..

The receptionist who answered my call was dismissive and lacked compassion. They posed intrusive questions and made presumptions about my situation, which left me feeling upset and more distressed..

The entire team at this practice has been incredibly supportive and I truly feel valued and attended to. Helpful guidance was provided and I was directed for appropriate investigations when needed...

Waiting times for appointments extend to several weeks. There was an absence of subsequent contact. Accessing NHS services via this practice proved quite challenging.

I'm really frustrated because I need medical support and haven't been able to access it since relocating. I've been unable to register with a practice in my new area, and despite knowing what would..

I attended my first appointment for a joint injection procedure. From the initial meeting, the clinician was reassuring and ensured I understood the purpose of my visit. I was shown visual aids and..

Excellent experience with highly skilled and capable team members.

This is such a wonderful practice. The clinical staff and reception team are incredibly supportive, and even when they're managing a heavy workload, they consistently make themselves available to..

I have been a patient at this practice for nearly three years and have attended on numerous occasions throughout significant life events. The team has consistently exceeded my expectations and..

I visited the recently updated facility and encountered several issues during my appointment. At reception, I was directed to use the self-check-in screens, however they were not functioning..

I am satisfied with this practice overall. Emergency slots are readily available with minimal delay and the ongoing medication ordering system works very well. There is a longer waiting period for..

The team at this surgery location consistently demonstrates politeness, professionalism and helpfulness across all interactions. Appointments run punctually, which is much appreciated. The staff..

Disappointing experience. I was kept waiting for a considerable amount of time, and when I inquired about the delay, the staff were unable to locate my appointment details or provide clarification...

The healthcare professional I saw was excellent. I was very satisfied with the care and support I received.

I would rate this practice as excellent. As a parent managing frequent health concerns for my family, I consistently manage to obtain appointments when needed. The reception team and all staff..

The nursing team and other staff members are excellent. However, we have had repeated experiences with one particular clinician who appears to favour referring patients to other services or..

We recognise and understand the significant pressures and limitations facing our local healthcare services. Due to these constraints, they are unable to provide the level of time and reassurance..

I attended my first appointment today. I was seen by a very professional and caring clinician and nursing staff member. The reception team were friendly and welcoming, and the practice facilities..

The team were accommodating and the environment was welcoming.

I have been attending this practice for over two decades and typically only seek an appointment when I have exhausted other available resources such as the local pharmacy or NHS online services...