SC

Sharon C. 2 years ago • From Google

Rating

Bad

Useless online service that goes nowhere

Total nonsense, I can't comprehend what these alleged medical professionals actually accomplish since they never seem to interact with patients. They've modified their digital 'support' system where you receive a quick reply, but it typically instructs you to visit the pharmacy or emergency room instead. I attempted to discuss a medication concern and was directed to use their online platform, even though my issue wasn't strictly health-related, and predictably, two months have passed with zero communication - no email, phone call, text, or even a simple notification explaining that my query was being transferred to another department. Absolutely futile and ridiculous, they desperately need to overhaul their entire operation !!!!!!!!!!

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