Orchard Medical Practice

The performance used to be somewhat sluggish, but recent updates have enhanced its functionality. The service quality has definitely improved compared to earlier times.

The employees are welcoming and provide excellent assistance.

Painfully sluggish assistance and bureaucratic medical staff. I suspect this isn't representative of the entire clinic, but I've been struggling for weeks to obtain a prescription from my general..

Terrible experience from start to finish. This medical practice is riddled with problems. The physicians are completely unresponsive and consistently operate with massive delays of around 40..

A phone service that completely fails to deliver on its promises. I called at 8 AM and was assured of a callback, but when I rang again at 11:30, I was supposedly next in line. Eventually, around..

Still overly anxious about Covid, struggling to secure an in-person consultation, communication is extremely poor, essentially complicating their own work and delivering substandard service to their..

Beware! Irresponsible staff. They're preventing me from obtaining a critical medication that's essential for maintaining my quality of life.

The service is absolutely abysmal. No one reaches out regarding results, and when you finally get through, you're met with the frustrating news that no appointments are available. It's baffling why..

Solid surgical experience with skilled physicians. Overall, quite satisfactory. Consistently manage to schedule consultations with attentive doctors who genuinely hear patient concerns. Convenient..

Utterly appalling conduct from the 'Practice Manager' after we relocated merely 1.9 miles away. Both my partner and I work within 0.5 miles of the surgery, and our young son will attend nursery just..

Exceptional employees and efficient scheduling. I've consistently experienced minimal wait times for my appointments.

The medication refill team at reception has varying levels of service. Some staff members come across as discourteous, while others are genuinely supportive. Your experience seems to depend entirely..

Highly competent medical team with outstanding front desk personnel, demonstrating top-tier professionalism and customer service.

After scanning the reviews, it's evident that some individuals are disgruntled about being asked to depart from a practice they find unsatisfactory! Throughout my two-decade relationship with this..

Swift and helpful service that was a total lifesaver back in March 2022

The medical staff here are wonderfully kind, from the physicians to the nursing team and front desk personnel. Scheduling an appointment is a smooth and hassle-free process.

Practice Manager who utterly fails at managing! If only I could award zero stars! It seems her title suggests she's merely practicing to be a manager, hiding behind her incredibly discourteous and..

Satisfactory assistance provided

The staff at this medical center are incredibly welcoming and consistently eager to assist patients! Scheduling appointments is a breeze, whether you prefer doing so in person at the front desk or..

Absolutely the most terrible medical facility in Ipswich. They show zero compassion and completely refuse to assist patients who cannot communicate in English. Their excuse is that translation..