EI

Ea I. one year ago • From Google

Rating

Bad

Usmah provides terrible and unprofessional customer service

The female staff member, Usmah, demonstrates an extremely unprofessional demeanor at the medical practice. Her interactions with patients are consistently discourteous, characterized by inappropriate verbal communication and dismissive body language. When I expressed my concerns about her conduct, she responded dismissively, suggesting I could seek care elsewhere if I was dissatisfied. Her behavior reflects a complete lack of interpersonal skills and demonstrates the most abysmal approach to patient relations I have ever encountered. I am currently awaiting a response from the public relations department at City Road Medical regarding this unacceptable situation.

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